Contact Us

Contact Thief Puzzle Games Hub

We value your feedback and are committed to providing you with the best possible gaming experience. Whether you have questions, suggestions, technical issues, or just want to share your gaming experiences, our team is here to help and listen.

Get in Touch

Your feedback helps us improve our platform and serve you better. We offer multiple ways to reach out to us, ensuring that you can choose the most convenient method for your needs.

Email Support

For detailed inquiries, technical support, or formal requests, please email us directly:

Primary Support: support@thiefpuzzle.info

Business Inquiries: business@thiefpuzzle.info

Partnerships: partners@thiefpuzzle.info

DMCA/Copyright: legal@thiefpuzzle.info

Response Time Commitment

We take your communications seriously and strive to respond promptly:

  • General Inquiries: Within 24-48 hours during business days (Monday-Friday, 9 AM - 6 PM EST)
  • Technical Issues: Within 12-24 hours for urgent problems affecting game functionality
  • Business Inquiries: Within 2-3 business days
  • DMCA/Copyright: Within 24 hours as required by law

How We Can Help

Technical Support

If you’re experiencing technical difficulties with our games or platform, please provide us with the following information to help us resolve your issue faster:

Required Information:

  • Game Name: Which specific game you were playing
  • Issue Description: Detailed explanation of what went wrong
  • Browser Information: Chrome, Firefox, Safari, Edge, etc.
  • Device Information: PC, Mac, Android, iOS, tablet model
  • Operating System: Windows 10, macOS, iOS version, Android version
  • Error Messages: Any error codes or messages you received

Additional Helpful Details:

  • When did the issue first occur?
  • Does it happen consistently or intermittently?
  • Have you tried clearing your browser cache?
  • Are other games working properly?

Game Suggestions and Feedback

We love hearing from our community! If you have suggestions for new games, improvements, or features you’d like to see:

  • Game Recommendations: Tell us about games you’d love to see on our platform
  • Feature Requests: Suggest improvements to the site or game functionality
  • User Experience: Share your thoughts on how we can make your gaming experience better
  • Content Quality: Report any inappropriate content or concerns

Partnership and Collaboration

We’re always interested in collaborating with game developers, content creators, and business partners:

  • Game Developers: If you’re a developer interested in featuring your game on our platform
  • Content Creators: For media partnerships, reviews, and promotional opportunities
  • Advertising: For advertising inquiries and promotional campaigns
  • Educational Partnerships: For educational institutions interested in using our games for learning

Reporting Guidelines

Bug Reports

When reporting bugs, please follow this template:

Subject: Bug Report - [Game Name]
Game: [Game Name]
Issue: [Brief description]
Steps to Reproduce:
1. [Step 1]
2. [Step 2]
3. [Step 3]
Expected: [What should have happened]
Actual: [What actually happened]
Browser: [Browser name and version]
Device: [Device type and OS]

Content Reporting

If you encounter inappropriate content, broken games, or other concerns:

  • Provide the game name and URL
  • Describe the issue clearly
  • Include screenshots if possible
  • Let us know if this is an ongoing issue

For copyright infringement claims, please see our DMCA Policy and contact our dedicated copyright team at legal@thiefpuzzle.info.

Community Guidelines

When contacting us, please:

  • Be respectful and courteous in your communications
  • Provide clear and concise information
  • Include relevant details to help us understand your issue
  • Allow adequate time for response before sending follow-up messages
  • Use the appropriate email address for your specific inquiry

Frequently Asked Questions

Before reaching out, you might find the answer to your question in our FAQ:

Q: Why isn’t a game loading properly? A: Try clearing your browser cache, disabling ad blockers temporarily, or trying a different browser.

Q: Can I download games to play offline? A: Our games are designed for online play only and cannot be downloaded for offline use.

Q: Are all games free to play? A: Yes, all games on our platform are completely free to play without any hidden charges.

Q: Do I need to create an account? A: No registration is required. You can play all games instantly without creating an account.

Stay Connected

For the latest updates, new game releases, and community news:

  • Check our homepage regularly for new additions
  • Bookmark your favorite games for easy access
  • Share your gaming experiences with friends

Our Commitment

We are committed to providing excellent customer service and ensuring that your experience on Thief Puzzle Games Hub is positive and enjoyable. Your feedback drives our improvements, and we appreciate every suggestion and comment we receive.

Thank you for being part of our gaming community. We look forward to hearing from you and continuing to improve your gaming experience!

Email Us

Direct email: support@thiefpuzzle.info